It is not novel to suggest that the federal IT acquisition process needs improvement. For one, the issue is well documented and seems to be receiving ever more attention. And many institutions are already pursuing large scale, creative solutions to the problem.
We are all anxious to see these bold initiatives take hold and transform the federal acquisition process. But until then, and maybe in conjunction with these solutions, we should ensure that there is no duplication across our current portfolio of IT service contracts.
It is not uncommon for training, change management, testing, data migration, communications, or advanced customer support services to appear in multiple contracts within the same IT shop. We can find the duplication by scrutinizing the contracts or the activities of the contractors performing the services.
It would seem that unless we have thoughtful acquisition business processes to remove duplication these larger efforts may not be as effective as intended.