Past Performance
Delivering Measurable Outcomes
We don’t just advise; we execute. From saving millions in IT outlays to modernizing critical agency workflows, Vergys partners with federal agencies to solve their most complex management challenges.
Modernizing IT Portfolio Management
FDA Center for Drug Evaluation and Research (CDER)
The Challenge: CDER faced a fragmented IT portfolio where only 70% of spending was reported through proper CPIC channels, and budgets were historically disconnected from strategy.
The Vergys Solution: We implemented a “Zero-Based” budgeting approach and realigned the entire portfolio. We developed custom dashboards to track investments and trained staff on capital planning best practices.
The Impact:
- 16% Reduction in IT outlays projected over 5 years.
- 100% Compliance achieved for CPIC reporting.
- “Low Risk” Ratings maintained for all major investments on the OMB IT Dashboard.
Digital Transformation of Business Operations
USDA Foreign Agricultural Service (FAS)
The Challenge: The agency’s Business Operations division struggled with siloed workstreams and lacked critical infrastructure for over 300 core business processes.
The Vergys Solution: We cataloged every process and deployed low-code automation tools. This included building the agency’s first predictive payroll model and a centralized “Position Management Tool”.
The Impact:
- Automated Offboarding for staff, reducing security risks.
- Predictive Modeling capable of forecasting costs 3 years into the future.
- 750+ Users supported through a new automated Service Desk.
Navigating Post-Pandemic Workforce Transition
Department of Defense Education Activity (DoDEA)
The Challenge: Emerging from the pandemic, DoDEA leadership faced high turnover, burnout, and the complex shift to a hybrid work environment.
The Vergys Solution: We deployed certified Executive Coaches to provide 1:1 leadership development and facilitated strategic planning sessions to rebuild organizational cohesion.
The Impact:
- Stabilized Leadership through targeted “Needs Assessments” and sustainment plans.
- Cultural Shift support during one of the largest restructurings in agency history.
- Data-Driven Insights from employee feedback to drive policy changes.
Fee Review & Revenue Modeling
Developed activity-based cost models to calculate immigration benefit fees. Our work supported the biennial fee review and improved the accuracy of budget formulation for a fee-funded agency.
Client: USCIS
SharePoint Migration & Workflow
Managed the migration of 2,400+ workflows from legacy on-premise systems to SharePoint Online. We redesigned critical business apps to leverage modern Office 365 capabilities.
Client: FDA CDER
Identity Access Management
Streamlined the ‘New Access Request’ process across disparate systems. We centralized requests into a single online form, reducing onboarding delays and ensuring security compliance
Client: FDA CDER