Several years ago, I met someone who told me that she changed her voice at work when speaking to clients. Although she was a proud HBCU alumnus, she found she was taken more seriously when she “sounded white” on the phone. She used her mental energy to modify her speaking style while also solving the client’s problem.
If you’ve read magazines like US Weekly or People, you’ve seen the “Who Wore It Best” section. Readers are asked to compare two celebrities who wore the same outfit and judge who pulled it off. Being the project management nerds that we are, we looked at ITDashboard.gov data to see which federal agencies make agile project management work for them.